Cellular data not working. Att sold me a phone now that I owe 10 payments my cellular data don’t work. What can I do because this was never told to me.Options. 03-22-2023 10:00 AM in. Galaxy S23. For anyone else looking here with the same issue, I called T-mo and had them reset my network, this worked temporarily but the problem is back. You can call in and ask them to reset it for you, may help for a little bit or could fix your issue altogether.It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours.Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community!Jan 12, 2023 · Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular. Sep 6, 2022 · There is no connection between cellular data and factory reset. Thus, be mindful before adapting the method to fix the mobile data not working problem. Here are 10 useful ways to fix cellular data not working. 1. Fix Cellular Data Not Working without Data Loss (Recommended) 2. Turn Off Airplane Mode; 3. Turn On Cellular Data; 4. Restart Your ... 64.5K Messages. 2 years ago. You aren’t really connected to ATT’s network, even if it says ATT Mexico. You are still roaming and subject to whatever conditions are imposed on roaming by that carrier which could include reduced data speeds. See if you have the option of selecting what carrier you connect to.Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device. How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On.Jan 17, 2023 · Update your iPhone or iPad to the latest version of iOS or iPadOS. Go to Settings > Cellular. Then: For iPhone, tap Cellular Data Options, then turn on Enable LTE. For iPad, turn on LTE. If you still see No Service after following these steps, contact your carrier. iPhone and iPad devices that support 5G networks are not affected by the phasing ... Mobile data down all day today until around 6pm when the 4G icon briefly appeared for about 10 seconds then disappeared. I walked the 1000 meters today outside and did not get any mobile data or 4G. I only can text and make phone calls. That is it right now. Mobile data/4G will probably turn on around 10pm like it did yesterday.Feb 4, 2022 · Make sure you're properly inserting the SIM card and confirm that your cellular data is enabled. Resetting your network settings in your device will refresh your connection which will improve your service. Using your Samsung Galaxy S21, go to: Settings>General Management>Reset>Reset network settings. There's a device support tool we offer that ... Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community!Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device. For Android 11 and earlier: Go to "Settings -> Network & Internet -> Mobile network." Make sure "Mobile data" is switched on, then tap "Data warning & limit." Here you need to make sure that "Set data limit" is switched off, or at least no lower than the limit provided by your network.Apr 2, 2023 · Make sure mobile data or cellular data is turned on. (This is important because if somehow your data was turned off, this would hinder your connection, so it's always good to just double-check that mobile data is enabled) Disconnect from Wi-Fi ® to test your mobile data. (This helps because tunring off Wi-Fi will ensure that this feature ... See full list on whistleout.com Go to Settings -> Cellular and turn on the switch next to Cellular Data at the top of screen. You’ll know Cellular Data in on when the switch is green. If Cellular Data is already on, try toggling the switch off and back on. This will give Cellular Data a fresh start, just in case it’s not working because of a minor software glitch.Apr 11, 2021 · The closer to -120 dBm, the worse your signal. Let’s say you have -50 dBm signal outside (full bars) but have a building or factory lined with any or all types of metal: steel, aluminum, brass, copper, iron, etc. This means it can potentially subtract an additional -50 dBm once it reaches inside for a signal strength of -100 dBm (1-2 bars). May 8, 2023 · AT&T Community Forums. Wireless. Features & Services. Data & Messaging Features, ... Cellular Data not working. Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future. Thank you for the information provided, we also recommend reinserting your SIM Card to reset your device and reset your network settings to refresh your connection. Go to Settings>General>Reset>Reset Network Settings. Also, let us know what type of device you are currently using to better assist you with troubleshooting steps.To do this, go to settings and tap on “Wireless Networks” or “Connections.”. From there, switch on Airplane mode and turn off your phone. Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again.Apr 2, 2023 · Make sure mobile data or cellular data is turned on. (This is important because if somehow your data was turned off, this would hinder your connection, so it's always good to just double-check that mobile data is enabled) Disconnect from Wi-Fi ® to test your mobile data. (This helps because tunring off Wi-Fi will ensure that this feature ... Jun 19, 2022 · You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Swipe down from the top right of the screen to see the Control Center and look for the Mobile Data icon, which is an antenna to the right of Airplane mode. If it's off, tap it to turn it on ... So, in this method, you need to enable the right network mode to fix Mobile data not working on Android. First, head to Settings > Mobile Data > Network Mode and switch to the appropriate network mode. 10. Reset Network Settings On Android. Resetting the network settings is another best thing you can do to resolve mobile data not working issues.My cellular data stopped working where I could only have coverage/receive messages/texts when I was in a wifi area. However, I could not access anything with wifi off and cellular on.Dec 10, 2022 · 2. Check Cellular Data Settings. To be on the safe side, take a look at cellular data settings and make sure it is turned on. Go to "Settings -> Cellular/Mobile Data" and make sure the toggle next to "Cellular Data" or "Mobile Data" is turned on. If it's already on, turn it off and back on again. 3. Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ...1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3. Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more. If your plan uses an eSIM, follow these steps: On the new iPad, go to Settings > Cellular Data > Set up Cellular Data. If you see a Transfer button next to the carrier you want, tap it. Then follow the directions to transfer service. You might need to wait a few minutes for the activation to complete. If you don’t see a Transfer button, or if ...Sep 6, 2022 · There is no connection between cellular data and factory reset. Thus, be mindful before adapting the method to fix the mobile data not working problem. Here are 10 useful ways to fix cellular data not working. 1. Fix Cellular Data Not Working without Data Loss (Recommended) 2. Turn Off Airplane Mode; 3. Turn On Cellular Data; 4. Restart Your ... I have an iPhone 7. I just bought the $50 monthly plan With 25gb of high speed today and I can get calls and texts but my cellular data isn’t working and will not let me send iMessages or use the internet. I’ve tried cutting my phone on/off and reset network settings.1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3.Cellular data not working after upgrade. Switched from an 11 to a 12, both purchased from Apple, and cellular data does not work. I can make/receive calls and texts but cannot use data. Three calls with AT&T, restarted phone, toggled airplane mode and cellular options, and reset network settings. Was supposed to get a call back from someone ...Jun 1, 2022 · The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network. Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Properly working cellular service is important during electrical power loss, @Aurora69! Let's look into what's disrupting your iPhones' communication in a power outage. If you're at home and your devices are connected via Wi-Fi Calling , when power is unavailable, you will want to keep an eye on your network connection strength which is ...Feb 4, 2022 · Make sure you're properly inserting the SIM card and confirm that your cellular data is enabled. Resetting your network settings in your device will refresh your connection which will improve your service. Using your Samsung Galaxy S21, go to: Settings>General Management>Reset>Reset network settings. There's a device support tool we offer that ... Check to see if any devices activate around the time you see service drops. Restart your device. Check out causes why your device may be slowing down. Give this a try and let us know what you find. While time of day can be a factor in impacting your cellular data strength, so, too, can other things like equipment and the environment.Settings->Cellular->Cellular Data Options->Enable LTE->Voice & Data (select Voice & Data option) Android. Go to Settings > Connection > Mobile networks > Enhanced LTE services and select on. Once complete, please ensure you power your phone off and back on to establish a fresh connection with the network.Jul 18, 2022 · I have tried all of those solutions. I live in Los Angeles and my cellular data works just fine there. I’ve been in Las Vegas for about two weeks and my cellular data stops working out of nowhere. I have an iPhone 12 and my zip code where I’m located right now is 89030. In 2004? Cingular didn’t have data plans that rolled over back then. 2G and 3G phones were still a thing, and QWERTY feature phones had yet to take over. Call minutes, yes. Not data. Those plans are long gone as they would have been forced onto smartphone data plans if they got a smartphone somewhere after 2007.Oct 1, 2022 · If your plan uses an eSIM, follow these steps: On the new iPad, go to Settings > Cellular Data > Set up Cellular Data. If you see a Transfer button next to the carrier you want, tap it. Then follow the directions to transfer service. You might need to wait a few minutes for the activation to complete. If you don’t see a Transfer button, or if ... Feb 4, 2022 · Make sure you're properly inserting the SIM card and confirm that your cellular data is enabled. Resetting your network settings in your device will refresh your connection which will improve your service. Using your Samsung Galaxy S21, go to: Settings>General Management>Reset>Reset network settings. There's a device support tool we offer that ... formerlyknownas. Is your phone indicating that data is turned off? Or when you try to use data does it just load and load or say cannot connect to the network?. More information would be helpful. I'm connected but it just loads or says I'm not connected I have full bars and it says 5g.Swipe down from the top right side of the screen to reveal Control Center. If the cellular button is green, tap it, then tap it again after a few seconds. Check if cellular data is now working ...How to Fix Cellular Data Not Working 1. Turn on mobile data The first thing you should do when your cellular data stops working is make sure the ability to... 2. Turn off Wi-Fi Your phone doesn’t use cellular data when it’s also connected to Wi-Fi. That’s a good thing because it... 3. Turn off ...The closer to -120 dBm, the worse your signal. Let’s say you have -50 dBm signal outside (full bars) but have a building or factory lined with any or all types of metal: steel, aluminum, brass, copper, iron, etc. This means it can potentially subtract an additional -50 dBm once it reaches inside for a signal strength of -100 dBm (1-2 bars).Feb 7, 2023 · Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again. To double-check accurately, make sure you’re only connected to your cellular data services and make sure your mobile WiFi is turned off. 3. Check your mobile plan. Inspect the SIM card. It could be Google. Outages and reception. Reset the APN. Reset settings. Factory data reset. Seek professional help. Editor’s note: Some of the ...May 13, 2022 · Turn Off Wi-Fi on Your Phone. Disable and Enable Mobile Data Mode. Make Sure Your SIM Card Is Properly Inserted. Check the Data Limit/Data Plan of Your Carrier. Change Your Preferred Network Type. Reset Network Settings on Your Android Phone. Perform a Software Update on Your Phone. Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Jan 13, 2022 · Let’s meet in a Direct Message (DM) regarding your new iPhone 13 and its inability to use cellular data. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums. Looking forward to helping you! Lar, AT&T Community Specialist Check to see if any devices activate around the time you see service drops. Restart your device. Check out causes why your device may be slowing down. Give this a try and let us know what you find. While time of day can be a factor in impacting your cellular data strength, so, too, can other things like equipment and the environment.Step 1: Connect your iPhone to a computer with the help of a cable and wait until your computer detects the device. If it doesn’t get detected, enter into the DFU restore mode to utilize the FixGo tool. Step 2: Download the latest firmware on your device and for this, click on “Download” button.iPad is not connect to cellular. Recently anytime I disconnect my iPad from the cellular network it won’t recognize the cellular connection. It worked perfect until a couple of weeks ago. For a bit turning it off and back on worked but now it is not. I have reset the network settings, turned on airplane mode and everything, but nothing works.Jan 1, 2022 · An Apple Watch Series 6, or Apple Watch Series 3-5 with cellular. A compatible iPhone® (6 or later including SE) running iOS version 11.0 or higher. An AT&T rate plan for your Apple Watch (Cellular). iPhone and Apple Watch (Cellular) must be on the same AT&T postpaid Billing Account. An AT&T Access ID associated with the iPhone. Sync your ... It is important to back up your device before doing this. For instructions visit our Device How to Page and select the Make and Model of your device. Thank you for being part of the Community Forums, and have a great weekend. In some cases, powering down the phone for 3-5 minutes has resolved the data access issue.Restart your device - If a power cycle does not resolve your issue, perform a device restart. Press and hold the Volume down and Side buttons, then select Restart > Restart. It's very important that you backup/restore your data and files after the factory reset. Select the SETTINGS tab, then scroll to and select About Gear.For Android 11 and earlier: Go to "Settings -> Network & Internet -> Mobile network." Make sure "Mobile data" is switched on, then tap "Data warning & limit." Here you need to make sure that "Set data limit" is switched off, or at least no lower than the limit provided by your network.1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3.Turn the iPhone or iPad by holding down the Power button. Wait for at least 10 seconds before turning the device back on again. Now, you will be able to check if the cellular data is working again. Should the device’s cellular data be not working still, then you might need to check the third method. Method 5.Thank you for the information provided, we also recommend reinserting your SIM Card to reset your device and reset your network settings to refresh your connection. Go to Settings>General>Reset>Reset Network Settings. Also, let us know what type of device you are currently using to better assist you with troubleshooting steps.Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more.Oct 25, 2020 · Cellular data not working after upgrade. Switched from an 11 to a 12, both purchased from Apple, and cellular data does not work. I can make/receive calls and texts but cannot use data. Three calls with AT&T, restarted phone, toggled airplane mode and cellular options, and reset network settings. Was supposed to get a call back from someone ... Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Jun 1, 2022 · The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network. The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network.Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Jul 25, 2021 · Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community! New Member. •. 11 Messages. The tech at the ATT store today said this was not a problem with my phone; he thought it was something related to my ATT service. The reason he said this is he put a new SIM card in my phone and LTE still didn't work. Then he put that same (new) SIM card in a new device they had in the store and LTE still didn't work.From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. This information will help us investigate your concerns further so that we're able ...So, in this method, you need to enable the right network mode to fix Mobile data not working on Android. First, head to Settings > Mobile Data > Network Mode and switch to the appropriate network mode. 10. Reset Network Settings On Android. Resetting the network settings is another best thing you can do to resolve mobile data not working issues.Step 1: Bring up the control center by swiping down on the home screen of your iPhone 13. Step 2: Then, tap the “Airplane Mode” icon to enable the feature. Wait for a few seconds and again, click the same icon to turn off Airplane mode. Check if cellular data starts working or not this time. Fix 4.In 2004? Cingular didn’t have data plans that rolled over back then. 2G and 3G phones were still a thing, and QWERTY feature phones had yet to take over. Call minutes, yes. Not data. Those plans are long gone as they would have been forced onto smartphone data plans if they got a smartphone somewhere after 2007.Options. 03-22-2023 10:00 AM in. Galaxy S23. For anyone else looking here with the same issue, I called T-mo and had them reset my network, this worked temporarily but the problem is back. You can call in and ask them to reset it for you, may help for a little bit or could fix your issue altogether.Dec 16, 2016 · Settings->Cellular->Cellular Data Options->Enable LTE->Voice & Data (select Voice & Data option) Android. Go to Settings > Connection > Mobile networks > Enhanced LTE services and select on. Once complete, please ensure you power your phone off and back on to establish a fresh connection with the network. Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more.Select your service. Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV. Get help with Wi-Fi® weak spots. Manage connected devices. Check for outages.Check the cellular service eligibility of your Apple Watch. Ensure cellular connection is activated on Apple Watch. Turn off and on Airplane Mode. Restart your Apple Watch. Update watchOS. Check for carrier settings update. Remove and re-add cellular plan. Check the specific apps. Reset network settings on iPhone.Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outagesAlso Reset your Network Settings, go to Settings > General > Reset > Reset Network Settings. This refreshes your network. Make sure your Device Software Is Updated to the latest version, this will help with resetting your device and connection. Enough space, a Wi-Fi connection and at least 80% batter y is required for the update.Android device data settings. To program your Android TM device with the correct settings: Tap your Settings menu. Choose either Wireless & Networks, More Networks, or Connections. Tap Mobile Networks, then Access Point Names. Find and select the option to add a new APN. You may find a plus (+) symbol on the screen, or tap the menu button.Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Jul 18, 2022 · I have tried all of those solutions. I live in Los Angeles and my cellular data works just fine there. I’ve been in Las Vegas for about two weeks and my cellular data stops working out of nowhere. I have an iPhone 12 and my zip code where I’m located right now is 89030. Android device data settings. To program your Android TM device with the correct settings: Tap your Settings menu. Choose either Wireless & Networks, More Networks, or Connections. Tap Mobile Networks, then Access Point Names. Find and select the option to add a new APN. You may find a plus (+) symbol on the screen, or tap the menu button.Current problems and outages | Downdetector. User reports indicate no current problems at AT&T. AT&T offers local and long distance phone service, broadband internet and mobile phone services to individuals and businesses. Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outagesNov 10, 2021 · Go to Settings -> Cellular and turn on the switch next to Cellular Data at the top of screen. You’ll know Cellular Data in on when the switch is green. If Cellular Data is already on, try toggling the switch off and back on. This will give Cellular Data a fresh start, just in case it’s not working because of a minor software glitch. Nov 30, 2018 · Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings. Jun 1, 2022 · The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network. iPad is not connect to cellular. Recently anytime I disconnect my iPad from the cellular network it won’t recognize the cellular connection. It worked perfect until a couple of weeks ago. For a bit turning it off and back on worked but now it is not. I have reset the network settings, turned on airplane mode and everything, but nothing works.Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Mar 21, 2023 · Options. 03-22-2023 10:00 AM in. Galaxy S23. For anyone else looking here with the same issue, I called T-mo and had them reset my network, this worked temporarily but the problem is back. You can call in and ask them to reset it for you, may help for a little bit or could fix your issue altogether. Jun 19, 2022 · You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network..