How to make a new comcast email address - CCHeather. @user_6b8eba Thank you for reaching out to the Digital Care Team, and bringing this to our attention. It does sound like someone set up their account information incorrectly. Please reach out to our awesome Security Assurance Team at. 1-888-565-4329 or 1-800-XFINITY, so we can immediately have this corrected.

 
3. Enter your login information and click "Sign In" to access your mail. Every Comcast Internet subscriber is issued a Comcast-specific email address. Your account information is provided to .... How much do ramp agents get paid

Comcast claims that you will have access to your old Comcast email account even after disconnecting the service. However, there is a condition: you must log on to your Comcast email within 90 days prior to disconnecting the Xfinity service. If you did that, then your email remains active as long as you access it at least once every nine months.Xfinity Email activity policy. If you’re a Comcast customer and currently subscribe to Xfinity services, you must log in to your Xfinity Email account (s) using the Xfinity Email website at least once every 12 months to maintain an active email account status. If you don’t log in to your Xfinity Email account (s) at least once every 12 ...There are two ways to text an email to Xfinity phones besides plain old phone number texting. using: "[phone number]@ vtext.com " works for straight text ONLY. Also, a character limit is in place. using: "[phone number]@ mypixmessages.com " works for text, photos, etc. Characters are not limited to 140.Learn how to declutter your mailbox and avoid spam by using email aliases. It's free, effective, and will save you hours of scanning through emails. Receive Stories from @giorgiob ...I am moving to an area that does not have Xfinity services; therefore, we will be cancelling our service effective July 20th. I have been receiving personal email via my comcast.net email address and go online via the Xfinity connect portal to retrieve it. How do I move all my emails that I have stored in folders to another email service, like ...To add a personal email address to your account, follow the steps below: Go to the Account and Identity page or Account settings in the Xfinity app (you may be asked to sign in …As a residential customer your email address ends in @comcast.net . Using webmail there aren't any settings you can change or modify; you would have to use an email client to set up POP3 or IMAP. FWIW, you don't pay extra for Comcast/Xfinity email services. If you don't see it as a line item it's just something Comcast/Xfinity gives you for free.Oct 26, 2021 · How to create a new "*.comcast.net" or "*_comcast.net" email account ... our support in creating a new email. Do you want to replace an existing or add an additional ... Sign into your Primary account, and then click on the "hamburger" icon at the far left top of the page, then on "My account". On the landing page click on the oval icon at the far right top and you should get a menu. Click on "Account and security". Scroll down a bit and you should see any secondary accounts you already have set up.Click on "Address Book" in the menu bar on the Inbox page. On the landing page look in the left pane and you should see "groups". Click on the arrowhead to the left of it to display whatever groups you have created. I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums.In my case, as I described in this thread: 1. Synchronization of subfolders created in webmail with my iphone 8 mail worked fine until December 2022 when it stopped happening. 2. A new mail account called "COMCAST" appeared out of the blue on my iphone. This account doesn't exist anywhere else.Closing the account. If you would like to close the account take the following steps: Visit our bereavement support page on xfinity.com.; After completing the security check, choose Close the account permanently and upload the documents listed.. Note: If you do not have the death certificate, you must upload a valid form of your identification (like your state-issued driver's license, ID card ...Update online at xfinitymobile.com. Go to Settings within your Xfinity Mobile account. Choose Edit Contact Information under Xfinity Mobile Account Holder. Enter your current phone number and email. Select Save. Note: Updating the email address on your account won’t change your Xfinity Mobile login information.Under Contact Information, it lists the following: > Account Phone Numbers : xxx-xxx-xxxxx. > Comcast.net Email : ####@comcast.net. > Personal Email : ####@gmail.com ( PREFERRED) + Add a Verified Mobile Phone Number. Additionally, there is a screen that says : @@@@, keeping your profile updated with at least one …This is our most basic option with limited permissions. For more information, learn about the different user roles and permissions. (Xfinity should add in this note: Use …Jul 28, 2023 · Open the email app on your smartphone (e.g., Gmail, Outlook, or the native email app). Navigate to your email app’s settings or account management area. Add a new account and select the type, typically either “IMAP” or “POP3.”. Enter your Comcast email address and password. Configure the incoming mail server settings: Learn about transferring your services when you move.You'll be redirected to your Settings page. 4. Click Accounts and Import. This will be next to Inbox. 5. Click Add a mail account. This will be next to Check mail from other accounts:. With this option, you'll be able to see the mail of other email addresses within your Gmail account.Latoque. On the Inbox page, click on "Address Book" at the top. On the landing page in the left pane click on the More icon next to "Address book", and you will see the option to Import/Export. Keep in mind that with address books its an all-or-nothing proposition-------there is no way to break out a group, if that's what you had in mind.You can check this in your email program's Settings, Advanced Settings or Preferences menu. Outgoing Mail Server Name: smtp.comcast.net. Outgoing Mail Server Port Number: 587 (SMTP) If Needed: 465 (SMTPS) Encryption: TLS (use SSL if TLS isn't shown.) Authentication: Type in your Comcast.net email address.Brian L. Roberts is Chairman & Chief Executive Officer of Comcast Corporation. Under his leadership, Comcast has grown into a global company uniquely positioned at the intersection of media and technology with three primary businesses, Comcast Cable, NBCUniversal and Sky. Brian has worked at Comcast since graduating from The Wharton School of ...Article | Comcast Business SupportGo to your Inbox and open a Compose page for a new email. At the right end of the "From" field you should see a small arrowhead. Click on that and then near the bottom of that window click on "Edit names".Sign in to your Xfinity account and access your email, TV, Internet, and home security services. Manage your preferences and enjoy the best offers from Comcast.Feb 24, 2020 · Creating an Xfinity ID is the key to getting the most out of your services. Here's how to set yours up. Deactivating email accounts. Changing an existing email address. You won't have access to the following features: Adding new email account(s). Viewing ...Based on what I've read, it seems like it's possible to import emails into Gmail. But, if you really want to use the att.net account, you can forward all of your current emails in your Comcast email to your new account (which would take a whole lot of time if you have a lot). I have personally never done something like this before, so I cannot ...EverTea. So, the actual answer is, Comcast no longer offers the option to create additional email addresses without creating a new "user" account of some type, and the only option for creating a new "user" without entering an outside email address or new phone number is to use the "create a new user" option to create a "viewer" account.I can assist with reviewing the options to transfer the email address to your other account. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.Oct 9, 2020 · It states: Select Manager , Member or Viewer, then click Continue. Note: The Viewer option gives the secondary user limited access to the account and will require you to fill out their user information for them rather than send them an invitation. This is our most basic option with limited permissions. Open Xfinity Connect. Navigate to the Address Book tab at the top of the screen. Click the + icon to the right of Groups to add new Groups. In the Add Group window, enter the Group name and click Add. Then, from the list of options on the left pane, click on Address Book under My address books. Your contacts will appear to the right.I can assist with reviewing the options to transfer the email address to your other account. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.Follow these directions for creating a second email address with Comcast Xfinity: Sign into your Xfinity account and then click the "My Account" link. Click the "Users" link under "My Account" and then scroll down. Click the "Add a new user" option. Fill out the new user form with the user's first and last name, username and ...Comcast email not working with Outlook desktop and app version. I was asked to reset my email password, which i did. I to my email through a Chrome browser. However, I cannot access my email via Outlook app on Android or through Outlook 365 on desktop. My email security settings have been changed to allow for third party access.Here's how to create them. In Xfinity Email, select the Email tab. Click the Menu icon to the right of the Inbox icon. Click Add new folder. Enter a name for the folder in the Add new folder pop-up window, and click Add. You'll see your personal folders in the left-hand navigation bar under Inbox.Visit xfinity.com and click the Email or Voice icon in the screen’s top-right corner. Enter your Xfinity ID and password and click Sign In. After signing in, you'll be redirected to Xfinity Connect, your dashboard for Comcast email and voicemail service. Access your email account by clicking Mail or your voicemail by clicking Voice. Select Windows Mail. In the Mail app, select Settings, then Manage Accounts (or just select Accounts on the left-hand side). Select Other account, then click Next. In the Email address field, enter your Comcast email address. In the Send messages using this name field, enter your name as you would like it to appear on your outgoing email message. Yee, the emails can stay as long as they were used once in the 90 days prior to disconnect and at least once a year after disconnect. If you have any account concerns or would like to do an account review we are happy to help. I'm thinking about switching to another internet provider.Launch Outlook. When it starts, the 'welcome screen' should appear. Click the Next button to begin the setup. Note: if the Welcome message doesn't appear, jump down to the Create New Account section below. When you're asked if you want to set up Outlook to connect to an email account, make sure that Yes is selected and then click the ...Since I can't receive nor send email on my Comcast.net email address on iPhone. So I reset the password on all xifinity login..still not working. So I deleted the email address from my iPhone, then add the same address back …this message pop up, "imap.Comcast.net" doesn't support password authentication.To create a Comcast email account, individuals must be XFINITY Internet subscribers. Each Comcast account can have six usernames and emails attached, and users can be managed from ...Go to Settings within your Xfinity Mobile account. Choose Edit Contact Information under Xfinity Mobile Account Holder. Enter your current phone number and email. Select Save. Note: Updating the email address on your account won't change your Xfinity Mobile login information. To log in to your Xfinity Mobile account, continue using your ...27 Messages. @BillyDVD. Good afternoon! Thank you reaching out to us here through our Business Forums support platform. We are happy to help and offer you all our support. Since this is an old post, we ask that you please first create a new post for assistance. We will be glad to help you there.I received what I'm sure is a fraudulent e-mail from someone claiming to be Xfinity. I wanted to report it but the Report Online Security Issue feature is broken in chat, so I'm posting it here. I didn't click any links, but I worry that others might. The e-mail came from [Edited: "Personal Information"]. It was titled "Don't Lose Your $10 ...Without knowing anything else about this issue, all that can be provided are the standard general instructions since there is nothing special about setting up a Comcast account. #1 - The general process would be to simply enter the email address and password which Outlook would use via <Auto-Discover> to configure the account using IMAP.@Again ; Secondary Email Address . 🔗 I would like to clarify that the above link doesn't mean that you acquire a second email address for yourself , you're inviting others with whom you live , to have an email address . ( I find the " email address account" is misleading . I too would like to have a second email address , for an alias ...How to create a new "*.comcast.net" or "*_comcast.net" email account ... our support in creating a new email. Do you want to replace an existing or add an additional ...Add your Xfinity Connect Email. Open Outlook. Click the Tools menu, and select Accounts…. Click the plus symbol ( +) in the bottom left corner, and then click New Account. Enter your full email address in the Email field, and click Continue. Confirm the type field says IMAP.3. Make sure you have the correct domain name selected in the Currently Managing drop-down menu and click on the Create Email Address button to begin creating mailboxes. 4. On the Create Email Address page, follow the instructions below: Step 1: Enter the name of the new email address. The email address will also become the username for the ...Still cannot connect to the xfinity server to create a new outlook account or repair the one that stopped connecting because xfintiy will not accept the new password, or old password (10 characters, num, lo case, up case and special char) . ... Since we moved last year, we have used legacy Comcast email addresses as is graciously permitted by ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Basic searches with Xfinity Email. To perform a search, type what you're searching for in the Search box beneath the toolbar. To search in a specific folder or all folders, click in the Search box and then click the drop-down menu next to the box. Click More… to select a specific folder to search in or select All Folders to search in all ... Access your email. The quickest way to access your Xfinity Email is by visiting connect.xfinity.com on your computer, tablet, or smartphone. Bookmark this page for easy access in the future. To find your email on xfinity.com, click the Account icon in the top-right of the home screen and then click Check Email. Been with Comcast for 25+ years. When my kids were younger, I was able to give them a Comcast.net email address set up through my account. I believe I had the ability to have 5 or so different emails back then. We now have 2 grandkids who stay with us very regularly. I wanted to create a Comcast.net email for them. But I have not idea how to do it.Open Xfinity Email. Click the Gear icon on the top-right of the navigation bar, then click Email Settings. From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option. Note: Enabling Spam filtering will move emails designated as spam to the Spam folder and ...Apr 12, 2021 · After you create the new User in the Viewer role with a new Username, log out of your primary account. Login using the new Username. Click on the envelope icon sort of near upper right of the screen. A new page opens with an "Activate Now" link displayed in the center. Click on it & a proper Xfinity ID email address should be created. 23 years ago when we were setting up our Comcast account, my mother had to make an email with Comcast for everything. Fast forward 13 years her and my dad separate, she moves out, gets her own Xfinity account at her new house, had to create a new comcast email for her new account, but is still using her old comcast.net account for everything else in her life.As financial planners it is imperative that our clients receive timely updates from us. It's almost impossible to contact our over 100 clients with Comcast email addresses and have them whitelist us. Again, Comcast is the ONLY ISP blocking our emails. Need this resolved ASAP. Thomas [Edited: "Personal Information"]Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.It seems to work fine with other addresses (hotmail, for instance). And when I send from Comcast to Gmail, or Comcast to Comcast, it does work. It is only outgoing mail from Gmail to Comcast that fails. What to do? This is a home computer with Xfinity wifi. Occasionally something like this has happened in the past and it has mysteriously "healed".After you create the new User in the Viewer role with a new Username, log out of your primary account. Login using the new Username. Click on the envelope icon sort of near upper right of the screen. A new page opens with an "Activate Now" link displayed in the center. Click on it & a proper Xfinity ID email address should be created.After logging into the My Account page, users can click "Users & Preferences.". Next to the primary tab, there is a tab called "Add a user.". Clicking the "Add a user" tab brings up a form for creating a new user. If the primary account has XFINITY Internet, then the new user can access Comcast email using the new login information.Go to https://comca.st/30VN3gv. Select the Email icon at the top of the screen and log in using your primary Xfinity ID and password. Click the settings icon in the upper-right corner of the page and select Email Settings. Select Auto Forward. Put a check mark in the Enable email forwarding box, and type the email address you would like your ...2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.To access network settings from the Xfinity app: Sign in to the Xfinity app with your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi from the pop-up card to edit your WiFi name and password, change security settings and choose whether you hide or broadcast your WiFi name.Access your email. The quickest way to access your Xfinity Email is by visiting connect.xfinity.com on your computer, tablet, or smartphone. Bookmark this page for easy access in the future. To find your email on xfinity.com, click the Account icon in the top-right of the home screen and then click Check Email.You would need to contact our support team directly at 1-800-391-3000 in order to discuss creating a new email account. They should be able to assist further! I no longer work for Comcast. Like. Reply. 3 years ago. 0. I need to create a new comcast email address with the use of @comcast.net. The business cards have already been printed.Are you having trouble logging into your Xfinity Connect email account? Don’t worry, you’re not alone. Sometimes, users experience login issues when trying to access their Xfinity ...Your email is important. You need to know that your messages won't be subject to snooping or be intercepted on the way to their intended recipients. That's why, for the past year, we've been working on strengthening the privacy and security of your Comcast e-mail account, and are proud to announce another important milestone.Actually - i figured it out. I needed to sign in to Xfinity using the viewer ID, then I launched the Xfinity email app as the viewer - and only THEN did Xfinity create the @ comcast.net email address associated with the "viewer user".Make sure you have your Comcast email address and password handy. Once you log in to the app, the Xfinity Connect app has a slide menu with several different ...Here's how: Go to Settings > Mail, then tap Accounts. Tap Add Account, then select your email provider. Enter your email address and password. If you see Next, tap Next and wait for Mail to verify your account. If you see Save, tap Save. Learn which listed email provider matches your email account.Your email is important. You need to know that your messages won't be subject to snooping or be intercepted on the way to their intended recipients. That's why, for the past year, we've been working on strengthening the privacy and security of your Comcast e-mail account, and are proud to announce another important milestone.Finding your Account Number. To find your account number, simply sign in to My Account and your account number will appear at the top of the page next to your home address. Are you having trouble with finding your Comcast account number? Find it in My Account.Please wait Please wait ... ...While most web browsers will check your spelling as you type, Xfinity Email can also check it all at once. While typing a message, press the ABC button on the formatting toolbar. Your misspelled words will be highlighted. Click on any underlined words for correction options. Find FAQs about Xfinity Email.While most web browsers will check your spelling as you type, Xfinity Email can also check it all at once. While typing a message, press the ABC button on the formatting toolbar. Your misspelled words will be highlighted. Click on any underlined words for correction options. Find FAQs about Xfinity Email.If the personal email address or mobile number is the same one used on your Xfinity ID, you'll be prompted with the option to link your accounts, or continue with creating a new profile. ... Note: If you don't want to link your accounts, choose Create a New Profile instead to create a separate Xfinity ID for your new account. Click the Get ...On the Live Mail home page, click Add Email under the Accounts tab. When the Add your email accounts window appears, enter your Comcast email address and password. Check the Manually configure server settings checkbox. Then, click Next. Select IMAP from the drop-down menu and enter the following server details. Then, click Next:The Xfinity Connect app lets you access your email and voice messages on the go, and is currently available for iPhone and Android smartphones, tablets and iPads. The Xfinity Connect app also lets you make outbound calls and answer incoming calls on your Xfinity Voice number. It gives you access to your Xfinity Connect Universal Address Book.In today’s digital age, email has become an essential tool for communication. Whether it’s for personal or professional use, having a reliable email service is crucial. Xfinity Con...Sign in to your Xfinity account and access your email, TV, Internet, and home security services. Manage your preferences and enjoy the best offers from Comcast.Since I can't receive nor send email on my Comcast.net email address on iPhone. So I reset the password on all xifinity login..still not working. So I deleted the email address from my iPhone, then add the same address back …this message pop up, "imap.Comcast.net" doesn't support password authentication.In the email they used my comcast address to make it look exactly like mine, however, when hovering over the return email address which was mad to look identical to my original address, it showed my name @hotmail.com as the reply address, not my comcast address. The reply address in my settings had been changed to the hotmail address, and the ...Opened "address book" Clicked on "collected addresses" Created a contact and placed a last name in the last name box and added them to an already created group - closed the contact. Clicked on "Goups" - opened up the group email list I had previously created, searched for the new contact by last name and clicked on "edit."Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Open Xfinity Email. Click the Gear icon on the top-right of the navigation bar, then click Email Settings. From the menu on the left, click on Advanced Settings. Click the Automatically move spam and potentially harmful messages to the Spam folder option. Note: Enabling Spam filtering will move emails designated as spam to the Spam folder and ...4.7/5 (12,060 Views . 15 Votes) How to Create a Second Email With Comcast.net. Sign into your Xfinity account and then click the "My Account " link. Click the "Users" link under "My Account " and then scroll down. Click the " Add a new user " option. Fill out the new user form with the user's first and last name, username and ...Enter your email address. 3) Enter the CAPTCHA text and click on Verify. 4) Confirm or edit your personal information before clicking Sign In. 5) Click Save Changes at the bottom of the page to complete the process. 6) Use your new email address and password when signing in to the account from now on.Again. You can't send an email to all 500 at once; you'll have to break the list down into 100 at a time or probably less - 80 is a good safe number. You can try making groups, like Group 1, Group 2, etc, and putting the addresses in them [drag and drop] and sending that way. Email sending limits.I received what I'm sure is a fraudulent e-mail from someone claiming to be Xfinity. I wanted to report it but the Report Online Security Issue feature is broken in chat, so I'm posting it here. I didn't click any links, but I worry that others might. The e-mail came from [Edited: "Personal Information"]. It was titled "Don't Lose Your $10 ...Build Your Plan ... Move to new address · Support · You have unread ... To provide our customers with additional security, we added a new checkbox to the Xfinity ...

Create personal folders. Sign in to Xfinity Email using your Xfinity ID and password. Click the Inbox folder on the left-hand side of the screen and a Menu icon will appear. Click the Menu icon and select Add new folder from the drop-down list. In the Add new folder pop-up window, enter a name for your new personal folder and click Add.. All u can eat crab legs pittsburgh

how to make a new comcast email address

Opened "address book" Clicked on "collected addresses" Created a contact and placed a last name in the last name box and added them to an already created group - closed the contact. Clicked on "Goups" - opened up the group email list I had previously created, searched for the new contact by last name and clicked on "edit."Sign in to Xfinity Email using your Xfinity ID and password. Click the Inbox folder on the left-hand side of the screen and a Menu icon will appear. Click the Menu icon and select Add new folder from the drop-down list. In the Add new folder pop-up window, enter a name for your new personal folder and click Add.The scale of email is astounding: over 4 billion users, and over 300 billion messages per day. The first email message sent over a network - how we use email today - was sent fifty years ago in October 1971. Ray Tomlinson, the author of that message who introduced the '@' symbol format, describes the event as a forgettable moment.Hello @user_l6rhpp Thank you for reaching out and sharing the trouble you have had with verification emails be received to your comcast.net email account. I'm sorry for the trouble and I would love to help out! Are you noticing the emails are not being received from a specific source or is it really only one site (account) that you need to verify at this time?2 months ago. @user_sfac9a Thank you for reaching out to us for help with creating additional email addresses for your account. It's an easy task to complete, but you have to sign in to your account at xfinity.com as the primary account holder. From there you would the account and select account and identity. After that select add someone new.Click the Account icon and then select Account and Identity. Click Xfinity ID and Security. Scroll to the Your Accounts section to see the accounts you are linked to and then click Manage and link accounts. To unlink from an account, click Unlink next to the desired account. Note: If the account you want to unlink is currently the Default ...Click the File menu (Outlook 2010, 2013, 2016, or 2019) or Tools menu (Outlook 2007). Click the Account Settings button. Select your Xfinity email address and click Change. Click More Settings in the lower right. Click the Advanced tab. Change the Outgoing Server to 465 or 587. Make sure TLS is selected or checked as the encrypted connection.Logging in.... - XfinityIn the Xfinity app on my Android phone I have: "Account" icon / Account settings / Xfinity ID & Security / Comcast email / Go to inbox. -or-. "Account and identity" button / Xfinity ID & Security / Comcast email / Go to inbox. But "Go to inbox" is just a link that opens the "connect.xfinity.com" webmail site in a web browser.I have tried created Filter Rules in the Comcast Web mail site but the emails are still being sent to Junk. Some of these emails are time sensitive and having to check the Junk folder constantly is not practical. I also receive too many emails for a white list approach to be practical. I've tried different variations on my Filter Rules to try ...Without knowing anything else about this issue, all that can be provided are the standard general instructions since there is nothing special about setting up a Comcast account. #1 - The general process would be to simply enter the email address and password which Outlook would use via <Auto-Discover> to configure the account using IMAP.If you are trying to create a new user account, here is something we need to do. Create a Microsoft account which will be your administrator account and you may create another Local account where you. can use your Comcast email address. You may refer to the following link to create a new Microsoft user account and Local account.@reznuh . Hello, I have a very old comcast.net email address/mailbox tied to our account. It was still set as the preferred email in account settings until a few minutes ago.The new Outlook supports comcast email added as an IMAP account. If you are using POP3 in classic Outlook, you won't be able to switch to new outlook. To add the account to new Outlook - open it. If there are no accounts in it, it should ask for the email address. If you have another account already in new Outlook, go to View > View Settings ...3. GetMara.com. Finally, GetMara.com is another excellent tool to help you choose your professional email address. As you can see in the screenshot below, GetMara allows users to add their company’s domain to craft the correct business email address for their organization. GetMara.com had fewer fields to fill out.Creating an Xfinity ID is the key to getting the most out of your services. Here's how to set yours up.Add your Xfinity Connect Email. Open Outlook. Click the Tools menu, and select Accounts…. Click the plus symbol ( +) in the bottom left corner, and then click New Account. Enter your full email address in the Email field, and click Continue. Confirm the type field says IMAP.2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window..

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